‘Cashmere at Lochleven’ is located next to the world-famous Todd & Duncan cashmere mill in Kinross, by the banks of Loch Leven in Scotland.

Todd & Duncan is a global business, supplying yarn for many of the world’s leading fashion houses. So when the company decided to refurbish its catering facilities at Cashmere at Lochleven, it needed a scheme that was in keeping with the prestigious nature of the location.

Debbie Low, Store Manager takes up the story:

‘After looking at several manufacturers we decided on QED mainly due to the choice and different types of materials available to us. We wanted the cafe to fit in with the rest of the shop and were also shown many different layouts and how the system was put together. In the end we decided on our own design and QED were able to meet our requirements.

‘We chose the beech wood finish mainly because it fitted in with the tables, chairs and flooring, but also softened the all stainless steel look of the servery.

‘Right from the start we made it clear what we wanted to spend and when we needed the servery installed, and everything was delivered on time give or take a couple of days. The service was very good and we were kept up to date on when everything was to be delivered and if anything needed to be changed right up to the day of installation.

‘The cafe has made a huge difference to the shop. As we are more of a destination shop it allows our customers to relax before and after purchasing. It is also a great meeting point for our local customers to catch up with friends. We are already seeing repeat visitors to the cafe alone and are looking at increasing the food choice available. We have had several positive comments about the cafe and shop saying it was needed in the area.’

Cashmere at Lochleven uses yarn from the Todd & Duncan mill for its cashmere clothing ranges instore. It also sells a large number of accessories and gifts with new non cashmere products arriving all of the time.

The Continental Servery System from QED is part of a large selection of modular bar and counter systems, refrigerated and heated serve-over counters, back bar shelving and storage units that are designed for total catering and retail environments.

The company designs and installs complete schemes that are tailored to the individual requirements of the particular premises. It operates through a national network of shopfitters and refrigeration engineers and offers full service and after-sales support.